My search shows a flight or fare I am interested in, but why is it not available when I attempt to book it?
There are several possible reasons for this situation. Most common of which is that the airlines' reservation system may be delayed in updating our online database. The flight may have been available when you launched your search but sold out by the time you attempted to book it
What do I need to bring with me to the airport if I was issued an electronic ticket?
For travel within the United States, you will need your government-issued photo ID. You may also be asked to show the credit card you used to buy your ticket.
For international travel, you will need a passport. You may also require a visa, depending on your destination. Bring a printed copy of your confirmation email or a print out of amazinglowfares.com's confirmation page.
What should I do if I didn't receive a confirmation email for my reservation?
- Check the Spam folder in your email account, your confirmation email may been filtered out and sent to this folder
- Include amazinglowfares.com in your email account's safe list to receive confirmation emails.
- Access your trip confirmation from http://www.checkmytrip.com. Key in your last name and confirmation number to see the details of your trip.
If it has been more than 24 hours since you made your reservation and you have not received a confirmation email, please contact amazinglowfares.com by email support@amazinglowfares.com or phone 773.478.0808 and we will research the matter.
How do I know if my ticket has been issued?
You can check your ticket status online at http://www.checkmytrip.com or check that your card has been charged for the reservation.
Call (773) 478 0808 if you cannot find your trip online or if your card has not been charged and you did not receive any communication from the site.
Is a professional travel agent available to help me in making my travel plans?
Booking online gives you the flexibility of creating your own travel plans at your own convenience. Amazinglowfares.com provides email support for all online reservations. Status of your reservation will be communicated to you through email. Should you need urgent help, you may call our travel agents at 773. 478.0808 and they will do their best to resolve any issues you may have.
How do I change my flight after I have purchased my ticket?
You will need to call us at 888.478.0808. International tickets may be changed or may be refunded, subject to airline restrictions, penalties and any difference in fare. Domestic tickets are non-refundable, however, domestic tickets may be reissued subject to airline fees and any fare increase.
Is my credit card number safe?
Your credit card number is available only to Amazinglowfares.com and the travel agent processing your reservation.
What if my Credit Card is rejected?
If your card is rejected for any reason, we'll notify you either through email, fax message or telephone that the tickets cannot be issued.Tickets are not purchased until the credit card is charged.
Is my personal information sold to other companies?
No. Personal information collected, which is necessary to the process of making a booking is not sold to second or outside parties. We are committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience that you can get anywhere.
What are e-tickets and why should I use them?
Electronic tickets, or e-tickets, allow you to travel without a paper ticket, eliminating the worry of leaving your tickets behind. An e-ticket confirms your airline ticket purchase without requiring a paper record; the only record of an e-ticket sale is in electronic form in the airline's computer system. When purchasing
tickets through this web site, you'll receive a confirmation of your purchase via e-mail.
When you check in for your flight, give the ticket agent your name, flight number, and a government-issued photo ID. For your protection, some airlines also require that you show the credit card used to purchase your ticket.
How will I know I have a confirmed reservation and a seat assignment?
The e-mail message you receive when you purchase your ticket includes your purchase confirmation number. If you have a record locator number, your reservation is confirmed.
To be sure you have a seat assignment, arrive at the airport at least 1 hour before your flight's departure and check in promptly.
Could I request for paper tickets? How will my tickets be delivered?
You may request for paper tickets. However, there will be a corresponding charge from the airline and a shipping charge from Amazinglowfares.com. All paper tickets are sent via courier services.
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